When a customer places an order with customized options through EXPO, the merchant need a clear way to see, manage, and fulfill that order.

EXPO makes this simple by attaching all selected options directly to the product inside your Shopify order details. No messy workarounds – everything you need is right there in your admin.

Inside your Shopify Admin -> Orders, open any order. Under each product, you’ll see all the options the customer selected.

With EXPO, fulfilling customized orders becomes easy:

• Check the Options List: Everything the customer chose is listed right under the product in their order.
• Follow Special Instructions: Custom messages (like engraving text or delivery notes) are stored as line item details.
• Apply Add-ons or Adjustments: If the customer selected extra items or premium features, the price and details are already included.

Need Help?

We’re here for you!

Reach out to our support team directly from your EXPO dashboard  we usually reply within a few hours. Or email us at [email protected] with your store link and a short description of what you need.