To set up confirmation emails for your withdrawal process, navigate to the E-Mail tab within the app’s Einstellungen (Settings).

Here are the built-in settings to get you ready.

Activate Emails

Toggle the “Bestätigungs-E-Mails senden” switch to ON to enable automated confirmations for your customers.

Configure Sender Details

• E-Mail-Betreff: Enter the subject line your customers will see in their inbox (e.g., “Ihre Widerrufsbestätigung”).
• Absendername: Enter the name you want to appear as the sender.

Add Branding

• Logo: Upload your store’s logo to be displayed at the top of the email. Use a PNG or SVG file (max 2MB), which will be centered with a maximum width of 200px.

Customize the Footer

• Fußzeilentext: Enter a custom message to appear at the bottom of the email.
• Fußzeilen-Links: Add important links (like your legal notice or contact page) by providing a label (Bezeichnung) and the URL.

Domain Authentication (Pro Feature)

To send emails from your own domain (e.g., [email protected]), enter your domain in the Absender-E-Mail section and click Domain authentifizieren.

This will provide the necessary DNS records (typically for SendGrid) to verify your domain.

You can verify how your email will look at any time by checking the E-Mail-Vorschau (Email Preview) section at the bottom of the settings page.