From June 19, 2026, EU law requires online sellers to provide an electronic withdrawal function. Our Shopify EU Widerruf Button app helps you implement this requirement easily and compliantly, with a ready-to-use withdrawal button, form, and confirmation flow built directly into your store.
How it works
The app embeds a legally compliant withdrawal button into your storefront. When customers click the button, they are guided through a simple 2-step withdrawal flow:
- Enter order details (order number + email required)
- Confirm and submit the withdrawal request
After submission:
- A confirmation email is automatically sent
- A PDF copy is generated for the customer
- The request is saved in your admin logs (UTC time)
Where it shows
Here are typical positions where merchants can place the Widerrufsbutton on ecommerce websites:
- Footer (Fußbereich)
- Header / Navigation (Kopfbereich)
- Rechtliches-Seite (z. B. Widerrufsbelehrung, AGB)
- Kontaktseite
- Kundenkonto / Bestellübersicht
- Bestelldetailseite im Kundenkonto
- Hilfe- / FAQ-Seite
- Order tracking page / Sendungsverfolgung (Shopify Order Status page)